Items where Author is "Rovira, Mercè"
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Book Section
DE LA ROSA, Josep Lluis, ROVIRA, Mercè, BEER, Martin and MONTANER, Miquel
(2010).
Reducing the Administrative Burden by Online Information and Referral Services.
In: REDDICK, Christopher G., (ed.)
Citizens and E-Government Evaluating Policy and Management.
Hershey, Pa., Information Science Reference, 131-157.