Items where Author is "Odelius, Anki"
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Number of items: 2.
Article
ODELIUS, Anki, ALLAN, Helen, HUNTER, Billie, BRYAN, Karen, KNIBB, Wendy and SHAWE, Jill
(2015).
From transformative learning to social change? Using action research to explore and improve informal complaints management in an NHS trust.
International practice development journal, 5 (1), 1-16.
ALLAN, Helen T, ODELIUS, Anki, HUNTER, Billie J, BRYAN, Karen, KNIBB, Wendy and SHAWE, Jill
(2015).
Gatekeeping access to the midwifery unit: managing complaints by bending the rules.
Health, 19 (6), 652-669.