Designers' use of the artefact in human-centred design

CHAMBERLAIN, P. J. and BOWEN, S. J. (2006). Designers' use of the artefact in human-centred design. In: CLARKSON, John, LANGDON, Patrick and ROBINSON, Peter, (eds.) Designing accessible technology. 1st ed. Springer, 65-74.


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This paper highlights how artefacts can be used as an effective tool to understand users and encourage dialogue. The paper will reflect on how the role of the designer is evolving, some limitations of user-centred design and how a more holistic ‘human-centred’ design approach may be more productive. The nature and applications of artefacts in understanding users will be considered. Finally three case studies will illustrate how artefacts have been used to enable human-centred design.

Item Type: Book Section
Additional Information: © Springer. The original publication is available at
Research Institute, Centre or Group - Does NOT include content added after October 2018: Cultural Communication and Computing Research Institute > Art and Design Research Centre
Identification Number:
Page Range: 65-74
Depositing User: Ann Betterton
Date Deposited: 06 Mar 2008
Last Modified: 18 Mar 2021 13:53

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