Relating counselor attributes to client engagement in England

SIMPSON, Dwayne, ROWAN-SZAL, Grace A., JOE, George W., BEST, David, DAY, Ed and CAMPBELL, Angela (2009). Relating counselor attributes to client engagement in England. Journal of Substance Abuse Treatment, 36 (3), 313-320.

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Link to published version:: 10.1016/j.jsat.2008.07.003


Client functioning and treatment engagement were examined in relation to staff attributes and organizational climate across a diverse sample of drug treatment and outreach programs in England. Self-rating assessments were obtained from 1,539 clients and 439 counselors representing 44 programs, and results were interpreted using comparable data from studies of treatment programs in the United States. Client scores on treatment participation and counseling rapport in England were directly related to their higher levels of motivation and psychosocial functioning, as well as to staff ratings of professional attributes and program atmosphere. By linking records from English clients with their counselors in each program, findings also indicate these relationships are rooted in the personal interactions between clients and their counselor. Standardized assessments of treatment structure, process, and performance used across therapeutic settings and national boundaries show there is generalizability in the pattern of clinical dynamics, including the relationships between organizational functioning and quality of services.

Item Type: Article
Research Institute, Centre or Group: Law and Criminology Research Group
Identification Number: 10.1016/j.jsat.2008.07.003
Depositing User: Hilary Ridgway
Date Deposited: 12 Feb 2015 11:57
Last Modified: 12 Feb 2015 11:57

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