PINDER, J. and PRICE, I. (2005). Application of data envelopment analysis to benchmark building outputs. Facilities, 23 (11/12), 473-486.Full text not available from this repository.
Purpose – To present practical examples of a new approach to facilities benchmarking that uses data envelopment analysis to compare multiple output per m2 ratios. Design/methodology/approach – Demonstrates the first known use in facilities management of a new analytical technique. Findings – A practical comparison of office buildings demonstrates that a combination of high user satisfaction and better than average accommodation efficiency can be obtained. Suggests a threshold density above which user satisfaction will decrease. Research limitations/implications – The full potential for this new approach remains an active research project. Practical implications – The new approach has already been applied in practice.
|Uncontrolled Keywords:||benchmarking, office buildings, performance measures|
|Research Institute, Centre or Group:||Sheffield Business School Research Institute > Service Sector Management|
|Depositing User:||Ann Betterton|
|Date Deposited:||11 Aug 2008|
|Last Modified:||09 Jun 2016 14:33|
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