Application of data envelopment analysis to benchmark building outputs

PINDER, J. and PRICE, I. (2005). Application of data envelopment analysis to benchmark building outputs. Facilities, 23 (11/12), 473-486.

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Abstract

Purpose – To present practical examples of a new approach to facilities benchmarking that uses data envelopment analysis to compare multiple output per m2 ratios. Design/methodology/approach – Demonstrates the first known use in facilities management of a new analytical technique. Findings – A practical comparison of office buildings demonstrates that a combination of high user satisfaction and better than average accommodation efficiency can be obtained. Suggests a threshold density above which user satisfaction will decrease. Research limitations/implications – The full potential for this new approach remains an active research project. Practical implications – The new approach has already been applied in practice.

Item Type:	Article
Uncontrolled Keywords:	benchmarking, office buildings, performance measures
Research Institute, Centre or Group:	Centre for Facilities Management Development
Identification Number:	10.1108/02632770510618444
Depositing User:	Ann Betterton
Date Deposited:	11 Aug 2008
Last Modified:	09 Dec 2009 18:23
URI:	http://shura.shu.ac.uk/id/eprint/903

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