Inter-professional electronic documents and child health : a study of persisting non-electronic communication in the use of electronic documents

SAARIO, Sirpa, HALL, Christopher and PECKOVER, Sue (2012). Inter-professional electronic documents and child health : a study of persisting non-electronic communication in the use of electronic documents. Social Science and Medicine, 75 (12), 2207-2214.

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Abstract

Information and communication technologies are widely used in health and social care settings to replace previous means of record keeping, assessment and communication. Commentary on the strengths and weaknesses of such systems abound, thus it is useful to examine how they are used in practice. This article draws on findings from two separate studies, conducted between 2005 and 2007, which examined how child health and welfare professionals use electronic documents in Finland and England. Known respectively as Miranda and CAF, these systems are different in terms of structure and function but in their everyday use common features are identified, notably the continued use of and reliance on non-electronic means of communication. Based on interviews with professionals, three forms of non-electronic communication are described: alternative records, phone calls and letters, which facilitate the sharing of the electronic record. Finally, the electronic documents are further analysed as potential boundary objects which aim to create common understanding between sites and professionals

Item Type:	Article
Research Institute, Centre or Group - Does NOT include content added after October 2018:	Centre for Health and Social Care Research
Identification Number:	https://doi.org/10.1016/j.socscimed.2012.08.019
Page Range:	2207-2214
Depositing User:	Sue Peckover
Date Deposited:	30 Jan 2014 11:44
Last Modified:	18 Mar 2021 10:30
URI:	https://shura.shu.ac.uk/id/eprint/7662

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