Profiling customer satisfaction and the importance of english public sport facilities' service dimensions

KUNG, Shia Ping, RAMCHANDANI, Girish and TAYLOR, Peter (2010). Profiling customer satisfaction and the importance of english public sport facilities' service dimensions. In: LONG, Jonathan, FITZGERALD, Hayley and MILLWARD, Pete, (eds.) Delivering Equality in Sport and Leisure. LSA publication (115). Eastbourne, Leisure Studies Association, 69-92.

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Item Type:	Book Section
Additional Information:	Papers originally presented at the Diversity and equality in leisure, sport and tourism conference, Leeds Metropolitan University, July 2010.
Research Institute, Centre or Group:	Sport Industry Research Centre
Depositing User:	Rebecca Jones
Date Deposited:	23 May 2012 10:32
Last Modified:	23 May 2012 10:32
URI:	http://shura.shu.ac.uk/id/eprint/5130

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