Exploration of patients' perspectives of quality within an extended scope physiotherapists' spinal screening service.

REEVE , Sarah and MAY, Stephen (2009). Exploration of patients' perspectives of quality within an extended scope physiotherapists' spinal screening service. Physiotherapy Theory & Practice, 25 (8), 533-543.

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Link to published version:: 10.3109/09593980802664869

Abstract

Patient views about Extended Scope Physiotherapy services have rarely been sought. This study aimed to establish the dimensions of quality that were important to patients referred to such a service. This was a qualitative study using face-to-face semistructured interviews and was conducted at one tertiary teaching hospital in the United Kingdom. Thirty-four consecutive patients referred to a spinal extended physiotherapy practitioner service were invited to participate. Thirteen provided informed consent, and 12 were interviewed. Semistructured interviews were recorded and transcribed, and a framework qualitative data analysis was performed. Data analysis revealed five key themes that were important to the participants in the quality of the service: provision of information, professional skills, interpersonal skills, outcome, and patient care pathway. This study has produced key themes within the structure, process, and outcome of a spinal extended physiotherapy practitioner service that are determinants of quality by patients about to use this service. This preliminary work will be used to develop a questionnaire for patients using this service.

Item Type: Article
Research Institute, Centre or Group: Centre for Health and Social Care Research
Identification Number: 10.3109/09593980802664869
Depositing User: Rebecca Jones
Date Deposited: 19 Jan 2012 13:06
Last Modified: 19 Jan 2012 13:06
URI: http://shura.shu.ac.uk/id/eprint/4334

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