Performing Charlotte: a technique to bridge cultures in participatory design

LIGHT, Ann, KLEINE, Dorothea and VIVENT, Macarena (2010). Performing Charlotte: a technique to bridge cultures in participatory design. International journal of sociotechnology and knowledge development, 2 (1), 36-58.

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Link to published version:: 10.4018/jskd.2010100803

Abstract

This article describes the use of a performed persona as a device in cross-cultural design activities. The device serves to elicit knowledge and manage expectations in the context of participatory design workshops to explore the purpose and function of a tool for tracing the supply chain of ethical goods from producer to consumer. The use of the method with the staff of a wine producer in Chile is analyzed and the benefits and challenges identified in using the form live in workshops. The authors conclude that the device offers potential but also requires some confidence and skill to invoke.

Item Type: Article
Research Institute, Centre or Group: Cultural Communication and Computing Research Institute > Communication and Computing Research Centre
Identification Number: 10.4018/jskd.2010100803
Depositing User: Hilary Ridgway
Date Deposited: 12 May 2011 09:28
Last Modified: 12 May 2011 09:28
URI: http://shura.shu.ac.uk/id/eprint/3562

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