How disruptive technologies create value in managing customer complaints in last mile delivery? [Abstract only]

KAYIKCI, Yasanur and KABADURMUS, Ozgur (2024). How disruptive technologies create value in managing customer complaints in last mile delivery? [Abstract only]. In: The 34th Annual POMS Conference (POMS 2024), Minneapolis, MN, United States, 25-29 Apr 2024.

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Official URL: https://drive.google.com/file/d/1xXgVTZDw5RbpZbsle...
Item Type: Conference or Workshop Item (Paper)
SWORD Depositor: Symplectic Elements
Depositing User: Symplectic Elements
Date Deposited: 10 Jul 2024 13:53
Last Modified: 10 Jul 2024 14:00
URI: https://shura.shu.ac.uk/id/eprint/33930

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