Empirical investigation into impact of IT adoption on supply chain agility in fast food sector in Pakistan

QURESHI, Farwa, ELLAHI, Abida, JAVED, Yasir, REHMAN, Mobashar and REHMAN, Hafiz Mudassir (2023). Empirical investigation into impact of IT adoption on supply chain agility in fast food sector in Pakistan. Cogent Business & Management, 10 (1).

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Official URL: https://www.tandfonline.com/doi/full/10.1080/23311...
Open Access URL: https://www.tandfonline.com/doi/epdf/10.1080/23311... (Published version)
Link to published version:: https://doi.org/10.1080/23311975.2023.2170516

Abstract

Information technology and supply chain agility are in vogue. The present study aims to investigate the impact of information technology (IT) on supply chain agility and its outcomes such as cost reduction and operational performance in fast food companies’ chains. A total of 240 employees from fast food chains were selected as respondents. Data was collected using five-point Likert scale questionnaire developed from previous studies. The statistical results confirmed that adoption of IT is playing a vibrant role in achieving supply chain agility and supply chain agility helps to reduce cost and improves operational performance of firms. The study model provides a useful framework to examine the impact of IT adoption on supply chain agility and its outcomes. In conclusion, the firms have to focus on their supply chain management and make it efficient and agile by implementing the advanced technologies to gain operational performance. Implications have been discussed.

Item Type: Article
Uncontrolled Keywords: IT adoption; supply chain agility; cost reduction; operational performance; supply chain management; 1503 Business and Management; 3507 Strategy, management and organisational behaviour
Identification Number: https://doi.org/10.1080/23311975.2023.2170516
SWORD Depositor: Symplectic Elements
Depositing User: Symplectic Elements
Date Deposited: 22 Jan 2024 13:02
Last Modified: 22 Jan 2024 13:02
URI: https://shura.shu.ac.uk/id/eprint/33039

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