Student nurses' use of their interpersonal skills within clinical role-plays

ASHMORE, R. J. and BANKS, D. (2003). Student nurses' use of their interpersonal skills within clinical role-plays. Nurse Education Today, 24 (1), 20-29.

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Link to published version:: 10.1016/S0260-6917(03)00118-7


Heron’s six-category intervention analysis is a component of many counselling courses and is used extensively by teachers of interpersonal skills within nursing curricula. In addition, researchers have used six-category intervention analysis as a theoretical framework for exploring nurses’ perceptions of their interpersonal skills. This study aimed to advance previous research by using Heron’s framework to analyse student nurses’ actual skills, as deployed in clinical role-plays, and then to compare them to earlier findings. Analysis of the data produced the following rank order of interventions based on Heron’s framework: catalytic, prescriptive, supportive, informative, confronting and cathartic. The findings both challenge and support previous findings on nurses’ perceptions of their interpersonal skills. The paper discusses these findings and their implications for clinical practice.

Item Type: Article
Uncontrolled Keywords: Interpersonal skills, John Heron, Mental health nursing, Role-play, Students
Research Institute, Centre or Group: Centre for Health and Social Care Research
Identification Number: 10.1016/S0260-6917(03)00118-7
Depositing User: Ann Betterton
Date Deposited: 04 Apr 2008
Last Modified: 03 Jun 2010 13:42

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