Mediating between AI and highly specialized users

PETRELLI, Daniela, DADZIE, Aba-Sah and LANFRANCHI, Vitaveska (2009). Mediating between AI and highly specialized users. AI Magazine, 31 (3).

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Abstract

We report part of the design experience gained in X-Media, a system for knowledge management and sharing. Consolidated techniques of interaction design (scenario-based design) had to be revisited to capture the richness and complexity of intelligent interactive systems. We show that the design of intelligent systems requires methodologies (faceted scenarios) that support the investigation of intelligent features and usability factors simultaneously. Interaction designers become mediators between intelligent technology and users, and have to facilitate reciprocal understanding.

Item Type: Article
Research Institute, Centre or Group: Cultural Communication and Computing Research Institute > Art and Design Research Centre
Depositing User: Daniela Petrelli
Date Deposited: 06 Jan 2011 09:46
Last Modified: 19 Aug 2015 19:50
URI: http://shura.shu.ac.uk/id/eprint/2931

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