Which user interaction for cross-language information retrieval? Design issues and reflections

PETRELLI, Daniela, LEVIN, Stephen, BEAULIEU, Micheline and SANDERSON, Mark (2006). Which user interaction for cross-language information retrieval? Design issues and reflections. Journal of the American Society for Information Science and Technology, 57 (5), 709-722.

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A novel and complex form of information access is cross-language information retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively well understood, the appropriate interface design is not. The authors present three user evaluations undertaken during the iterative design of Clarity, a cross-language retrieval system for low-density languages, and shows how the user-interaction design evolved depending on the results of usability tests. The first test was instrumental to identify weaknesses in both functionalities and interface; the second was run to determine if query translation should be shown or not; the final was a global assessment and focused on user satisfaction criteria. Lessons were learned at every stage of the process leading to a much more informed view of what a cross-language retrieval system should offer to users.

Item Type: Article
Research Institute, Centre or Group: Cultural Communication and Computing Research Institute > Art and Design Research Centre
Identification Number: 10.1002/asi.v57:5
Depositing User: Daniela Petrelli
Date Deposited: 06 Jan 2011 09:42
Last Modified: 20 Aug 2015 21:42
URI: http://shura.shu.ac.uk/id/eprint/2929

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