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BURKE, Matthew and FRY, John (2019). How easy is it to understand consumer finance? Economics Letters, 177, 1-4.
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Official URL: https://www.sciencedirect.com/science/article/pii/...
Link to published version:: https://doi.org/10.1016/j.econlet.2019.01.004
Abstract
We consider the readability of payday loan websites against conventional lenders. Our findings show that credit card websites are harder to read and contain more complex terminology. Our central contribution is to provide the first known measurement of readability in consumer finance — something regulators have found helpful in other domains.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Economics; 14 Economics |
| Identification Number: | https://doi.org/10.1016/j.econlet.2019.01.004 |
| Page Range: | 1-4 |
| SWORD Depositor: | Symplectic Elements |
| Depositing User: | Symplectic Elements |
| Date Deposited: | 07 Dec 2021 17:34 |
| Last Modified: | 07 Dec 2021 17:45 |
| URI: | https://shura.shu.ac.uk/id/eprint/29139 |
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