Ethnic minority customers of the Pensions, Disability and Carers Service: an evidence review.

ALLMARK, Peter, SALWAY, Sarah, CRISP, Richard and BARLEY, Ruth (2010). Ethnic minority customers of the Pensions, Disability and Carers Service: an evidence review. Other. London, Department for Work and Pensions.

[img] Plain Text (Plain text conversion conversion from application/pdf to text/plain)
Download (240kB)
    Official URL: http://campaigns.dwp.gov.uk/asd/asd5/rports2009-20...

    Abstract

    The aim of this project was to review and synthesise available evidence that could throw light on: why Black and Minority Ethnic (BME) customers are less satisfied with the Pension, Disability and Carers Service (PDCS); why BME individuals eligible for the PDCS benefits are less likely to apply for them; what interventions might be successful at raising levels of take-up and satisfaction with PDCS services; and what important gaps exist in research evidence to answer these questions.

    Item Type: Monograph (Other)
    Research Institute, Centre or Group: Centre for Health and Social Care Research
    Identification Number: ISBN 9781847128188
    Depositing User: Peter Allmark
    Date Deposited: 16 Dec 2010 14:40
    Last Modified: 23 Aug 2011 13:49
    URI: http://shura.shu.ac.uk/id/eprint/2717

    Actions (login required)

    View Item

    Downloads

    Downloads per month over past year

    View more statistics