Ethnic minority customers of the Pensions, Disability and Carers Service: an evidence review.

ALLMARK, Peter, SALWAY, Sarah, CRISP, Richard and BARLEY, Ruth (2010). Ethnic minority customers of the Pensions, Disability and Carers Service: an evidence review. Other. London, Department for Work and Pensions.

[img] Plain Text (Plain text conversion conversion from application/pdf to text/plain)
rrep684.txt

Download (246kB)
Official URL: http://campaigns.dwp.gov.uk/asd/asd5/rports2009-20...

Abstract

The aim of this project was to review and synthesise available evidence that could throw light on: why Black and Minority Ethnic (BME) customers are less satisfied with the Pension, Disability and Carers Service (PDCS); why BME individuals eligible for the PDCS benefits are less likely to apply for them; what interventions might be successful at raising levels of take-up and satisfaction with PDCS services; and what important gaps exist in research evidence to answer these questions.

Item Type: Monograph (Other)
Research Institute, Centre or Group: Centre for Health and Social Care Research
Identification Number: ISBN 9781847128188
Depositing User: Peter Allmark
Date Deposited: 16 Dec 2010 14:40
Last Modified: 23 Aug 2011 12:49
URI: http://shura.shu.ac.uk/id/eprint/2717

Actions (login required)

View Item View Item

Downloads

Downloads per month over past year

View more statistics