ALLMARK, Peter, SALWAY, Sarah, CRISP, Richard and BARLEY, Ruth (2010). Ethnic minority customers of the Pensions, Disability and Carers Service: an evidence review. Other. London, Department for Work and Pensions.
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The aim of this project was to review and synthesise available evidence that could throw light on: why Black and Minority Ethnic (BME) customers are less satisfied with the Pension, Disability and Carers Service (PDCS); why BME individuals eligible for the PDCS benefits are less likely to apply for them; what interventions might be successful at raising levels of take-up and satisfaction with PDCS services; and what important gaps exist in research evidence to answer these questions.
|Item Type:||Monograph (Other)|
|Research Institute, Centre or Group:||Centre for Health and Social Care Research|
|Identification Number:||ISBN 9781847128188|
|Depositing User:||Peter Allmark|
|Date Deposited:||16 Dec 2010 14:40|
|Last Modified:||23 Aug 2011 12:49|
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