Ethnic minority customers of the Pensions, Disability and Carers Service: an evidence review.

ALLMARK, Peter, SALWAY, Sarah, CRISP, Richard and BARLEY, Ruth (2010). Ethnic minority customers of the Pensions, Disability and Carers Service: an evidence review. Other. London, Department for Work and Pensions.

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    Abstract

    The aim of this project was to review and synthesise available evidence that could throw light on: why Black and Minority Ethnic (BME) customers are less satisfied with the Pension, Disability and Carers Service (PDCS); why BME individuals eligible for the PDCS benefits are less likely to apply for them; what interventions might be successful at raising levels of take-up and satisfaction with PDCS services; and what important gaps exist in research evidence to answer these questions.

    Item Type: Monograph (Other)
    Research Institute, Centre or Group - Does NOT include content added after October 2018: Centre for Health and Social Care Research
    Identification Number: ISBN 9781847128188
    Depositing User: Peter Allmark
    Date Deposited: 16 Dec 2010 14:40
    Last Modified: 30 Oct 2018 08:51
    URI: http://shura.shu.ac.uk/id/eprint/2717

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