Politeness in Professional Contexts

ARCHER, Dawn, GRAINGER, Karen and JAGODZIŃSKI, Piotr, eds. (2020). Politeness in Professional Contexts. John Benjamins.

Full text not available from this repository.
Official URL: https://benjamins.com/catalog/pbns.311
Related URLs:

    Abstract

    Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include ‘polite’ behaviours, ‘impolite’ behaviours and behaviours that arguably fall somewhere between – or outside – such concepts. The twelve chapters making up this edited collection explore these behaviours in a range of communication contexts representative of business, medical, legal and security settings. Between them, the contributions will help readers to theorize about – and in some cases operationalize (im)politeness and related behaviours for – these real-world settings. The authors take a broad, yet theoretically underpinned, definition of politeness and use it to help explain, analyse and inform professional interactions. They demonstrate the importance of understanding how interactions are negotiated and managed in professional settings. The edited collection has something to offer, therefore, to academics, professionals and practitioners alike.

    Item Type: Edited Book
    Uncontrolled Keywords: Business etiquette
    SWORD Depositor: Symplectic Elements
    Depositing User: Symplectic Elements
    Date Deposited: 23 Jul 2020 12:39
    Last Modified: 23 Jul 2020 12:39
    URI: http://shura.shu.ac.uk/id/eprint/26712

    Actions (login required)

    View Item View Item

    Downloads

    Downloads per month over past year

    View more statistics