Introduction: why study emotional labour in criminal justice and criminology

PHILLIPS, Jake, WESTABY, Chalen, FOWLER, Andrew and WATERS, Jaime (2020). Introduction: why study emotional labour in criminal justice and criminology. In: PHILLIPS, Jake, WATERS, Jaime, WESTABY, Chalen and FOWLER, Andrew, (eds.) Emotional Labour in Criminal Justice and Criminology. Routledge.

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    Abstract

    Overall, this edited collection seeks to consolidate and extend our knowledge on emotional labour in criminal justice and criminology. In this chapter we begin by providing an overview of the concept of emotional labour and provide some examples of how it has been deployed in academic research. In doing so we touch on key terms such as surface and deep acting, and display rules and briefly go over what evidence exists on the impact of emotional labour on people who perform it as part of their role. The concept has been used less widely in the field of criminal justice and criminology and so we also begin to think about why we – as criminologists - should study emotional labour. We argue that it provides a lens with which to examine an array of issues that are directly relevant and pertinent to criminal justice work and finish with a brief overview of the chapters contained within the volume

    Item Type: Book Section
    SWORD Depositor: Symplectic Elements
    Depositing User: Symplectic Elements
    Date Deposited: 16 Apr 2020 09:47
    Last Modified: 29 Jul 2020 15:45
    URI: http://shura.shu.ac.uk/id/eprint/25996

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