Robots, artificial intelligence and service automation in travel, tourism and hospitality

HAYNES, Natalie (2020). Robots, artificial intelligence and service automation in travel, tourism and hospitality. Journal of Tourism Futures.

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Open Access URL: https://www.emerald.com/insight/content/doi/10.110... (Published version)
Link to published version:: https://doi.org/10.1108/JTF-06-2020-149
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    Item Type: Article
    Identification Number: https://doi.org/10.1108/JTF-06-2020-149
    SWORD Depositor: Symplectic Elements
    Depositing User: Symplectic Elements
    Date Deposited: 04 Mar 2020 17:15
    Last Modified: 04 Sep 2020 11:00
    URI: http://shura.shu.ac.uk/id/eprint/25933

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