Student perceptions and experiences of charity on social media: the authenticity of offline networks in online giving

DEAN, Jonathan (2020). Student perceptions and experiences of charity on social media: the authenticity of offline networks in online giving. Voluntary Sector Review: an international journal of third sector research, policy and practice.

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    Abstract

    Recent reports have cautioned that charities are behind the curve in taking advantage of the potential benefits of digital technologies and social media, a problem that particularly affects their engagement with young people. This article assesses the data from a series of focus groups, including a participatory digital element, with students and recent graduates (aged 18–25), examining participants’ current engagement with charity online. The focus groups show that while the right celebrity or organisational backing helps charity messages cut through, overall it is those causes and requests for donations that come through family and friends that are still the main drivers of young people’s engagement with charity on social media. Supporting findings from similar studies, this shows that, despite the global connectivity digital offers, we should think carefully about what can be expected from the charity–digital relationship, and the continued importance of existing offline relationships for students and new graduates.

    Item Type: Article
    Additional Information: This is a post-peer-review, pre-copy edited version of an article published in Voluntary Sector Review: an international journal of third sector research, policy and practice. The definitive publisher-authenticated version is available online at: https://doi.org/10.1332/204080519X15760809008764
    Uncontrolled Keywords: 1503 Business and Management; 1605 Policy and Administration
    SWORD Depositor: Symplectic Elements
    Depositing User: Symplectic Elements
    Date Deposited: 13 Jan 2020 15:19
    Last Modified: 14 Jan 2020 14:22
    URI: http://shura.shu.ac.uk/id/eprint/25642

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