TRESIDDER, Richard (2015). Experiences Marketing: A Cultural Philosophy for Contemporary Hospitality Marketing Studies. Journal of Hospitality Marketing and Management, 24 (7), 708-726.
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Abstract
This article explores the landscape of contemporary hospitality marketing. It is argued that the teaching and academic discussions that surround the subject area adopt a predominantly positivistic approach; although important, that does not adequately reflect the nature of the industry or the products offered. Such a metrics-oriented position, although significant in the formulation of marketing strategy, does not reflect the complex experiential, nontangible nature of the hospitality product. This article presents a culturally located philosophy that reflects the multifaceted nature of the industry. The philosophy is underpinned by three precepts that draw from a multidisciplinary theoretical framework to create a more subject-specific approach to marketing, that when woven with traditional approaches can create a more effective and informed contemporary approach.
Item Type: | Article |
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Uncontrolled Keywords: | market research; culture; methodology; Corporate Social Responsibility (CSR); hospitality; experiences marketing; 1504 Commercial Services; 1505 Marketing; 1506 Tourism; Marketing |
Identification Number: | https://doi.org/10.1080/19368623.2014.945224 |
Page Range: | 708-726 |
SWORD Depositor: | Symplectic Elements |
Depositing User: | Symplectic Elements |
Date Deposited: | 30 Jul 2019 14:02 |
Last Modified: | 18 Mar 2021 03:42 |
URI: | https://shura.shu.ac.uk/id/eprint/24622 |
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