Bridging cultural heritage and communities through digital technologies: Understanding perspectives and challenges

GIGLITTO, Danilo, CIOLFI, Luigina, CLAISSE, Caroline and LOCKLEY, Eleanor (2019). Bridging cultural heritage and communities through digital technologies: Understanding perspectives and challenges. In: C&T 2019 Proceedings of the 9th international conference on communities and technologies: Transforming communities. New York, ACM, 81-91.

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Official URL: https://dl.acm.org/citation.cfm?doid=3328320.33283...
Link to published version:: https://doi.org/10.1145/3328320.3328386

Abstract

We present and discuss the results of a qualitative study aimed at identifying what role interactive digital technologies could play in facilitating the participation of communities at risk of exclusion (particularly migrants and refugees) in cultural and heritage-related activities. Culture and heritage are known to be key factors in fostering social inclusion, and this has the potential for contributing to both the wellbeing of these communities and to cultural institutions themselves. Through surveys and interviews with two cohorts of participants (cultural heritage professionals and community facilitators), we gathered insights about their perspectives on how ICT tools could support their work with and for communities, as well as the challenges they face. This work sheds light on the opportunities and barriers surrounding the use of digital technologies for participation in the cultural heritage sector, which is timely due to the increasing focus on grassroots and community-led heritage initiatives and to the growing body of work on participatory ICT in disciplines such as human-computer interaction and community informatics.

Item Type: Book Section
Identification Number: https://doi.org/10.1145/3328320.3328386
SWORD Depositor: Symplectic Elements
Depositing User: Symplectic Elements
Date Deposited: 31 May 2019 10:08
Last Modified: 26 Jun 2019 14:45
URI: http://shura.shu.ac.uk/id/eprint/24528

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