Actor-Based methods, concepts and tools for analysing emergent behaviour: a introduction to a model based approach

Effective organizational decision-making often requires deep understanding of various aspects of an organisation such as goals, structure, business-as-usual, operational processes etc. The large size of an organisation, its socio-technical characteristics, and fast business dynamics make this a challenging endeavor. This tutorial presents a model-based simulation approach to organisational decision-making. We introduce a new technology that supports the approach and illustrate how it is applied to real life problems using real world case studies