Seeing through the eyes of the citizens during emergencies

CIRAVEGNA, Fabio, MAZUMDAR, Suvodeep, IRESON, Neil and CUDD, Peter (2016). Seeing through the eyes of the citizens during emergencies. In: TAPIA, Andrea H., ANTUNES, Pedro, BAÑULS, Victor A., MOORE, Kathleen and PORTO DE ALBUQUERQUE, João, (eds.) ISCRAM2016 Conference Proceedings : 13th International Conference on Information Systems for Crisis Response and Management. ISCRAM.

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Abstract

Availability and access to information is critical for providing a highly effective response to an ongoing event – however, often information reported by citizens over the phone may be unclear, inaccurate, biased or subjective, based on the context of the reporter. This can often lead to inadequate response to an emergency, which can in turn result in loss of property or worse, lives. On the other hand, excessive response to an emergency can also result in a highly expensive exercise. Our solution to address this problem is to make the citizen act as a camera for the control room by exploiting the user’s mobile camera. The system is designed to provide a live view of the citizen’s immediate surroundings, while control room personnel can provide instructions. In this paper, we introduce the system and share initial insights from a focus group evaluation conducted within a separate but closely related domain.

Item Type:	Book Section
Additional Information:	ISSN 2411-3387. Paper presented at ISCRAM2016 : The 13th International Conference on Information Systems for Crisis Response and Management, Rio de Janeiro, Brazil, May 22-25, 2016.
Departments - Does NOT include content added after October 2018:	Faculty of Science, Technology and Arts > Department of Computing
Depositing User:	Suvodeep Mazumdar
Date Deposited:	30 Jan 2018 10:35
Last Modified:	18 Mar 2021 15:32
URI:	https://shura.shu.ac.uk/id/eprint/16906

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