Supporting Cultural Heritage Professionals Adopting and Shaping Interactive Technologies in Museums

MAYE, Laura, BOUCHARD, Dominique, AVRAM, Gabriela and CIOLFI, Luigina (2017). Supporting Cultural Heritage Professionals Adopting and Shaping Interactive Technologies in Museums. In: DIS '17 : Proceedings of the 2017 ACM Conference on Designing Interactive Systems. ACM, 221-232.

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Increasingly, cultural heritage professionals (CHPs) (including curators, museum directors, and education officers) are becoming more involved in designing interactive technologies. Specifically, growing access to and availability of digital technology enables CHPs, who may have limited experience with interactive technologies, to create content for and integrate these technologies into their museums. With these developments, there is a growing importance in investigating how CHPs build understandings of these tools in context; this is particularly since curators aim to learn how those tools can support their audiences. In this paper, we highlight how CHPs formed understandings for integrating an interactive tool to support an intended visitor experience into the museum environment through experimentation. Inspired by lessons learned, we propose design recommendations for interaction designers and HCI experts in designing tools and resources that support CHPs to experiment with various ways these technologies could service their interpretation goals.

Item Type: Book Section
Additional Information: Winner, Best Paper Award
Research Institute, Centre or Group: Cultural Communication and Computing Research Institute > Communication and Computing Research Centre
Departments: Faculty of Science, Technology and Arts > Computing
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Depositing User: Luigina Ciolfi
Date Deposited: 25 Jul 2017 09:14
Last Modified: 26 Jan 2018 17:43

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