Mental health professionals' acceptance of online counseling

LAZURAS, Lambros and DOKOU, Anna (2015). Mental health professionals' acceptance of online counseling. Technology in Society, 44, 10-14.

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Abstract

The development of online counseling services has followed the advent on information and communication technologies. The present study assessed mental health professionals' perspectives of online counseling by using an extended version of the technology acceptance model. Participants completed anonymous structured questionnaires assessing technology acceptance-related variables, including perceived usefulness and ease of use, usage intentions, job relevance, social norms, attitudes, computer anxiety, and past experience with online counseling. Linear regression and mediation analyses respectively showed that the model predicted 72.9% of usage intentions, and that perceived usefulness significantly predicted usage intentions and mediated the effect of perceived relevance. Interventions to promote online counseling should consider educating counselors and mental health professionals about the relevance and the expected benefits of online counseling to counseling practice.

Item Type:	Article
Research Institute, Centre or Group - Does NOT include content added after October 2018:	Psychology Research Group
Identification Number:	https://doi.org/10.1016/j.techsoc.2015.11.002
Page Range:	10-14
Depositing User:	Lambros Lazuras
Date Deposited:	29 Jul 2016 10:53
Last Modified:	18 Mar 2021 00:24
URI:	https://shura.shu.ac.uk/id/eprint/12878

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