PRICE, Ilfryn and AKHLAGHI, Fari (1999). New patterns in facilities management: industry best practice and new organisational theory. Facilities, 17 (5/6), 159-166.
Price and Akhlaghi new patterns in facilities management - post print.pdf - Accepted Version
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Examines best practices in several areas of facilities management (FM), based on case work completed over the last four years by FMGC (formerly UFMR). Compares them by reference to two dominant paradigms, or patterns, of modern organisational theory and argues that a view of organisations as living, learning systems better explains – and more importantly better enables – best practice. The challenges facing facilities managers in the future are, as in other areas, those of finding new ways of leading, of cultivating environments for performing, and of finding new conversations with clients, customers and staff.
|Research Institute, Centre or Group:||Sheffield Business School Research Institute > Service Sector Management|
|Depositing User:||Ilfryn Price|
|Date Deposited:||30 Mar 2016 11:21|
|Last Modified:||14 Dec 2016 05:54|
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