CRONE, Michael (2016). Offshoring, Outsourcing and Services FDI in Europe’s ‘Old Periphery’: Probing the Experience of Northern Ireland. In: BEEREPOOT, Niels, LAMBREGTS, Bart and KLOOSTERMAN, Robert, (eds.) Globalisation and New Patterns of Services Sector Driven Growth : perspectives from the North and South. The dynamics of economic space . Routledge. (In Press)
Crone - IGU book chapter (unpublished version Dec 2015).pdf - Accepted Version
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The host economy implications of service offshoring and the ‘global shift in services’ have recently been explored in the context of various emerging economies. This study extends the literature to lagging peripheral regions of developed economies, which have hitherto been largely neglected, via a case study of Northern Ireland, a region in north-west Europe. The ‘structural characteristics’ (subsidiary attributes and network position) of services FDI projects attracted to this region since the mid-1990s are examined and some of the direct employment impacts on the host economy are considered. Two main types of operation are identified among the leading foreign investors: captive centres performing various IT-related (and other support) activities for their US parent companies in the financial service industry; and contact centres operated by foreign third-party BPO vendors, serving corporate clients in (mainly) the UK & Ireland market. The regional employment impacts of these two groups of investors have been quite different, with the former group providing fewer but higher quality, better paid and more stable jobs than the latter but also contributing to a widening sub-regional division of labour. Services FDI has partially transitioned the region from its branch plant manufacturing past but with qualitatively mixed results. Overall, this case has some interesting features that provide new insights to the service offshoring literature.
|Item Type:||Book Section|
|Additional Information:||Part of ‘The Dynamics of Economic Space’ Book Series|
|Research Institute, Centre or Group:||Sheffield Business School Research Institute > International Business, Economics, SMEs and Entrepreneurship|
|Depositing User:||Michael Crone|
|Date Deposited:||19 Feb 2016 10:21|
|Last Modified:||06 Jan 2017 14:48|
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