Items where SHU Author is "Mccarroll, Patricia"

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Number of items: 4.

Book Section

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MCCARROLL, Patricia (2016). Service delivery in FM : Enhancement or Enchantment? In: NIELSEN, Susanne Balslev and JENSEN, Per Anker, (eds.) Research papers for EuroFM's 15th research symposium at EFMC2016. Polyteknisk Boghandel og Forlag, 80-88.

Monograph

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PRICE, Ilfryn and MCCARROLL, Patricia (2015). The snakes and ladders of FM service excellence. Project Report. Sheffield Business School. (Unpublished)

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PRICE, Ilfryn and MCCARROLL, Patricia (2013). Tales of the unexpected: Perceptions of excellence in Facilities Services. Project Report. London UK, ISS.

Conference or Workshop Item

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PRICE, Ilfryn, MATZDORF, Fides, MCCARROLL, Patricia and ZHU, Xia (2015). People make, and patterns break, FM. In: EuroFM Research Conference, Glasgow, June 1 to June 3 2015. (Submitted)

This list was generated on Tue Apr 23 04:08:00 2019 UTC.