Copyright (c) 2009 Sheffield Hallam University All rights reserved. http://digitalcommons.shu.ac.uk/drs2008/session7/track_b Recent Events in Health and Wellbeing SIG en-us Wed, 09 Sep 2009 08:28:24 PDT 3600 http://digitalcommons.shu.ac.uk/drs2008/session7/track_b/2 http://digitalcommons.shu.ac.uk/drs2008/session7/track_b/2 Thu, 17 Jul 2008 16:00:00 PDT Today, designers obtain more central roles in product and service development (Perks, Cooper, & Jones, 2005). They have to deal with increasingly complicated problems, like integrating the needs of various stakeholders while taking care about social, ethical and ecological consequences of their designs. To deal with this demanding design situation, they need to apply new methods to organize the available information and to negotiate the stakeholder's perspectives. This paper describes how systems analysis supports the design process in a complex environment. In a case study, we demonstrate how this method enables designers to describe user requirements for complex design environments while considering the perspectives of various stakeholders. We present a design research project applying cybernetic systems analysis using the software ''System-Tools'' (Vester, 2002). Results from the analysis were taken to inform the design of an electronic patient record (EPR), considering the particularities of the German health care system. Based on the analysis, we developed a set of requirements for every stakeholder group, detailing the patients' perspective with persona descriptions. We then picked a main persona as reference for the EPR design. We describe the resulting design sketch and discuss the value of cybernetic systems analysis as a tool to deal with complex social environments. The result shows how the method helps designers to structure and organize information about the context and identify fruitful intervention opportunities for design. Keywords: E-Health; System Analysis, Cybernetics; Personas. Katharina Bredies http://digitalcommons.shu.ac.uk/drs2008/session7/track_b/1 http://digitalcommons.shu.ac.uk/drs2008/session7/track_b/1 Thu, 17 Jul 2008 16:30:00 PDT Health design in Brazil has been characterized historically by replacing imported products with others that are locally manufactured on a small scale. The formation of interdisciplinary groups has never been submitted to specific norms, particularly at universities. In January 2007 the Health Design Group was created at the National Council for Scientific and Technological Development, a partnership between people from the design group at the authors' Institutions: Architecture and Urbanism School and School of Medicine. Aiming at documenting some important experiences on the Brazilian scene to provide historical and methodological subsidies for research done by this group, a survey was conducted to find the pioneer experiences that, using the technology available at the time they were developed, paved the way for the current research. We selected some experiments that began at the end of the 1950s lasting until the 90s, along with their researchers; among them are the Brazilian Foundation for the Development of Science Teaching (FUNBEC), the department of bioengineering of the Heart Institute (InCor) of the University of Sao Paulo (USP) Medical School, the medical equipment at Rede Sarah, and some experiences in the field of Ophthalmology. Besides the historical documentation, the results of the Health Design Group specifically include the development of two products, a high-optical-quality magnifying glass and the innovative reading stand associated with a magnifying glass that has already been successfully tested in accordance with ethical standards by low vision patients at authors' Institution. Thus, the creation of the Health Design Group fosters cross-disciplinary integration of subjects such as medicine and design. Based on the previously cited experiences and looking forward to implementing new research methods at authors' Institutions, this group is getting the first results, such as the inclusion of interdisciplinary work and the implementation of bioethics in research on the design of medical equipment. Keywords: health design; ethics; cross-disciplinary integration; bioengineering; ophthalmology; low vision; medical equipment. Fernanda Alves da Silva Bonatti