WYTON, Paul and PAYNE, Robin (2014). Exploring the development of competence in Lean management through action learning groups : a study of the introduction of Lean to a facilities management function. Action Learning : Research and Practice, 11 (1), 42-61.Full text not available from this repository.
The introduction of a Lean approach to management requires the development of understanding and capability. This in turn requires a structured training intervention and other supporting activities. This paper explores, through a case study, the way in which action learning groups (ALGs) supported the development of Lean capabilities in the facilities management (FM) function of a large organisation. This case study indicates that Lean can be applied in a FM context and that ALGs are effective in supporting such a development in capability. Some environmental factors are identified as having an impact on the likelihood of success in using ALGs: leadership engagement, perceived level of empowerment, organisational readiness, level of resource committed and individual readiness to be involved.
|Research Institute, Centre or Group:||Sheffield Business School Research Institute > Service Sector Management|
|Depositing User:||Hilary Ridgway|
|Date Deposited:||06 Jan 2015 11:57|
|Last Modified:||09 Jun 2016 14:33|
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